Sandvine Heavy User Management

Do you ever experience slow speeds or buffering when you're trying to stream a video or play a game online? If so, it's possible that your network is being congested by heavy users.

Heavy users are those who consume a lot of bandwidth, which can slow down the network for everyone else. This is especially a problem during peak hours, when everyone is trying to use the internet at the same time.

Sandvine's Heavy User Management (HUM) software module is a solution that can help to improve the Quality of Experience (QoE) for everyone by identifying and managing the heaviest users. This can be done by shaping traffic, prioritizing certain types of traffic, or even disconnecting heavy users altogether.


The benefits of Heavy User Management include:

  • Improve QoE for all users
  • Reduce congestion
  • Prevent churn
  • Extend infrastructure lifetime
  • Maintain competitiveness and profitability

2023 HUM Webpage graphic

Further Reading

Intent-based Congestion Management
Manage congestion based on network QoE targets for applications
Learn More
Video Streaming Management
Manage video bandwidth resolutions and deliver high-quality experiences
Learn More
Fair Usage and Congestion Management
Precisely manage congestion, extend infrastructure lifecycle, and protect QoE
Learn More
More Resources
Access to all our latest Use Case Briefs, Datasheets, Whitepapers, Case Studies and other media
Learn More