Do you ever experience slow speeds or buffering when you're trying to stream a video or play a game online? If so, it's possible that your network is being congested by heavy users.
Heavy users are those who consume a lot of bandwidth, which can slow down the network for everyone else. This is especially a problem during peak hours, when everyone is trying to use the internet at the same time.
Sandvine's Heavy User Management (HUM) software module is a solution that can help to improve the Quality of Experience (QoE) for everyone by identifying and managing the heaviest users. This can be done by shaping traffic, prioritizing certain types of traffic, or even disconnecting heavy users altogether.
The benefits of Heavy User Management include: