Customer Support | Sandvine

Sandvine begins our support cycle in the early product design stages so we can provide the most professional and efficient support. We continue our support through the entire product lifecycle, ensuring that your customers are satisfied with their broadband network. All of Sandvine's services offerings are designed to create a memorable and satisfying customer experience where your expectations are not only met, but exceeded.

Contact Technical Support:

Worldwide Direct: +1 519 880 2255
US/Canada Toll Free: +1 866 343 2720
Sweden: +46 20 791 933
UK: +44 808 189 4470
Australia: 1800 280 519 (Australia only)
Japanese language (PacketLogic products only) local business hours support (10am-6pm JST): +81 066 338 217 42

Sandvine Customer Support

The Sandvine Technical Assistance Center (TAC) is positioned at the core of our customer support operation. Our support engineers can provide 24x7 support to our customers located anywhere in the world. We provide customers with access to self-service tools, product and technical documentation, knowledge base solutions, and the resources of the entire company.