Network operators need to be able to troubleshoot real- time data traffic based on customer support complaints.
A solution is needed that provides:
Networks are complex and troubleshooting is hard - if not impossible - without the right tools.
LiveView within the Procera solution is able to filter through all traffic in real-time, providing a powerful tool to the network engineer in order to troubleshoot any suspicious traffic. Using LiveView, engineers build a specific view to filter out application traffic , such as Gmail, and monitor it in real-time to get to the root of a problem. They can single out one flow that is failing and another that is working, and for instance spot that they are routed over different AS paths.
To get a measure of the size of the problem, engineers can set up logic in LiveView to summarize the connection attempts to Gmail split by AS path, indicating that there are a large number of connection attempts failing via one specific peering partner.
Solve network problems quickly and reduce resolution time on support trouble tickets with real-time access to all data in the network. With LiveView engineers can drill-down to individual subscriber YouTube flows or to individual subscriber iMessage flow to see messages sent/received (estimate). Or breakdown of Google URLs by base service type to analyze SPDY usage - all details are shown and in real-time.