Grow revenue, increase loyalty, and reduce operating expenses by engaging with all of your subscribers, on any device, in real-time
Sandvine OutReach provides fixed, mobile, and converged access communications service providers (CSPs) with a single product to build, execute, and manage personalized multi-channel subscriber engagement initiatives.
With OutReach, CSPs can rapidly implement a wide variety of valuable subscriber engagement use cases:
- Notifications and Promotions: Deliver the right message at the right time on the right channel
- Subscriber Self-Service: Empower subscribers to manage their own services and to carry out automated workflows
- Marketplaces: Leverage your billing relationships and provide subscribers access to digital content and even physical goods
Importantly, OutReach lets you manage and execute these subscriber engagement activities across many channels:
- Portals: Create personalized portals that provide real utility and keep subscribers coming back
- Mobile Apps: Build loyalty with your own branded mobile apps for general and specific use cases
- In-Browser Engagement: Deliver messages and interact within the browser, while the subscriber is active
- Out-of-Band Engagement: Provide utility and create engagement on older devices
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The OutReach Difference
Nothing else is quite like OutReach, because OutReach combines a number of unique features and characteristics to enable complete, end-to-end subscriber engagement:
- Inline Capabilities: traffic intersection and redirection, and content injection
- Cloud-based Content Management: define, manage, and host your engagement content in the cloud
- Subscriber Awareness: benefit from the Sandvine platform’s implicit subscriber awareness
- Policy Control: link your engagement activities to real-time network policy control actions
- Device Support: a comprehensive library of more than 20,000 supported devices
Put the Power of Personalization and Choice in the Hands of Subscribers
A feature set of OutReach, SmartService App is a mobile Internet storefront application designed for dispensing bite-size mobile data services for an Internet experience that’s completely customizable by the subscriber.
SmartService App is like having a personal vending machine for the mobile Internet—literally—in the palm of your hand. While Internet storefronts are particularly effective in emerging markets that are nearly or entirely prepaid, SmartService App can also be used in mature markets to provide a self-care application service to subscribers for self-directed management of their mobile account.