Applications have become more complex and sensitive to network issues. Expectations on the service provider to deliver is now higher than ever. Consumers expect more today and are not shy to complain and blame quickly when issues arise. And these days they are more likely to churn silently. Hence, operators need the right tools to quickly and accurately measure, and assess the delivered Quality of Experience (QoE) by the network for any given application.
Applications are the network - their complexity and sensitivity to different network conditions along with their variation has an immediate effect on subscribers. They either raise quick complaints or churn due to poor "network" performance over a long period. This directly affects an operator's bottom line.
Sandvine’s Performance Monitoring and Analysis (PMA) software module is designed to give service providers near real-time visibility, and a historical view of how their network is delivering applications to users across the network.
With Performance Monitoring and Analysis, you can: