Pirated Live TV Could Cost Service Providers $4B in 2017, Report Says - CED

November 3, 2017

A new study from Sandvine reports that pirated live TV is an increasing and costly problem for pay-TV providers, resulting in more than $4 billion in lost revenue for Communications Service Providers this year.

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A little less conversation, a little more action please! - Telecoms.com

September 7, 2017

But this shortfall in Customer Experience (CX) and indeed in Customer Experience Management (CEM), is by no means restricted to the consumer or domestic market. The latest UKCSI report states that customer satisfaction within the telecoms sector has

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