Create personalized portals that provide real utility
A well-designed, useful portal is a great way to build a profitable ongoing relationship with your subscribers.
Sandvine OutReach provides everything you need to create effective, personalized subscriber portals that:
- Contribute to revenue growth with targeted up-sell/cross-sell promotions and self-ordering capabilities
- Reduce operations and support costs with self-service utilities like self-care, account management, and self-help (e.g., FAQs, guides, and automated workflows) functions
- Build loyalty by giving subscribers reasons to keep coming back
Whitepaper: Improving Customer Experience: Best Practices for Subscriber Engagement
In this paper, we’ll share our best practices for subscriber engagement and teach CSPs how to grow top-line revenue and reduce operating costs while improving the overall customer experience.