Build Profitable Ongoing Relationships With Personalized Real-Time Omni-Channel Interaction
“Subscriber engagement” has many meanings, but one thing is clear: the future of subscriber engagement is on-device.
Some people think in terms of communications channels, while others focus on specific use cases—however you look at it, we’ve got you covered with broad subscriber engagement capabilities enabled with Sandvine OutReach.
Subscriber Engagement with Sandvine
A Keynote Presentation
In this 15 minute overview, Sanaz Hosseini discusses how Sandvine can help CSPs build profitable ongoing relationships with their subscribers using personalized, contextually relevant interactions.
Different messages are best presented in different channels, devices have widely varying capabilities, and different channels provide different engagement options.
Sandvine lets you choose the right channel or combination of channels, and optimize the experience.
Deliver messages and interact within the browser, while the subscriber is active.
Subscriber engagement initiatives exist to grow revenue, increase loyalty, and reduce operating expenses.
Sandvine lets you rapidly implement a wide variety of specific use cases to achieve your subscriber engagement goals.
Notifications and Promotions
Deliver the right message at the right time on the right channel.
Empower subscribers to manage their own services and to carry out automated workflows.
Becoming a Digital Service Provider
Digitalization is inevitable. Millennial customers around the world have grown up with beautiful user interfaces, best-in-class digital service platforms and stunning digital ad campaigns. Due to these experiences, subscribers now expect much more from digital interactions than ever before. To meet the rising tide of digital expectations, communications service providers (CSPs) need to transform into Digital Service Providers (DSPs).
In this session, we’ll provide an overview on how a CSP can complete the digital transformation journey.Watch Webinar
How to Engage Subscribers to Increase Profitability
Every time a subscriber interacts with a communications service provider (CSP), it’s an opportunity to strengthen the relationship. But subscriber engagement isn’t just about warm feelings: done right, it increases profitability by encouraging usage, growing revenue, lowering operating expenses, and creating happier subscribers that become advocates for your brand.
In this session, you will learn:
- The value of real-time engagement to both CSPs and subscribers
- The digital channels available to CSPs
- The most powerful engagement use cases