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Sandvine Helps Telecom Italia Elevate Customer Experience Management

WATERLOO, ON, May 5, 2015 - Sandvine, (TSX:SVC) a leading provider of intelligent broadband network solutions for fixed and mobile operators, today announced that Telecom Italia is using Sandvine solutions as a key part of its service operations center (SOC) and customer experience management (CEM) platforms.

Telecom Italia, a Sandvine customer since 2012, is using data generated by Sandvine’s Business Intelligence and Usage Management products to generate key performance indicators (KPIs) for their fixed and mobile networks in Italy. The data is fed by Sandvine’s Record Generator directly to big data and SOC/CEM systems used by Telecom Italia’s internal operations, planning and marketing teams.

Ensuring a high quality web-browsing and video experience are essential for helping Telecom Italia provide the best possible service to their subscribers. Sandvine provides Telecom Italia with numerous attributes used to measure both web and video quality, so that Telecom Italia can proactively diagnose network issues and identify quality-related network trends before they impact their subscribers.

“Sandvine provides simplified integration with third-party CEM systems to help operators gain a better understanding of their subscribers,” said Don Bowman, CTO, Sandvine. “This third-party integration, combined with the flexibility of Network Analytics, Sandvine’s stand-alone analytics solution, provides operators with the data they need, in any system they want to view it.”

ABOUT SANDVINE

Sandvine’s network policy control solutions add intelligence to fixed, mobile and converged communications service provider networks to enable services that can increase revenue and reduce network costs. Powered by Sandvine’s Policy Engine and SandScript policy language, Sandvine’s networking equipment performs end-to-end policy control functions including traffic classification, and policy decision and enforcement across the data, control and business planes. Sandvine’s products provide actionable business insight, the ability to deploy new subscriber services and tools to optimize traffic while enhancing subscriber Internet quality of experience.

Sandvine’s network policy control solutions are deployed in more than 250 networks in over 90 countries, serving hundreds of millions of data subscribers worldwide, www.sandvine.com.

INVESTOR CONTACT
Rick Wadsworth
Sandvine
+1 519 880 2400 ext. 3503
rwadsworth@sandvine.com

MEDIA CONTACT
Dan Deeth
Sandvine
+1 519 880 2232
ddeeth@sandvine.com

FORWARD-LOOKING STATEMENTS

Certain statements in this release which are not historical facts constitute forward-looking statements or forward-looking information within the meaning of applicable securities laws ("forward-looking statements") and are made pursuant to the “safe harbour” provisions of such laws. Statements related to the scope of deployment of Sandvine’s products by a specific customer, the potential revenue opportunity with any particular customer or in any market segment, the benefits of Sandvine’s products and services to be realized by customers, Sandvine’s market position, future opportunities, product development plans and demand for Sandvine’s products and services are forward looking statements, as are any statements relating to future events, conditions or circumstances. Readers are cautioned not to place undue reliance upon any such forward-looking statements. Such forward-looking statements involve both known and unknown risks and uncertainties that may cause the actual results, performance or achievements of Sandvine to differ materially from the results, performance, achievements or developments expressed or implied by such forward-looking statements. These risks and uncertainties include, without limitation, changes in internal deployment strategies or plans by specific customers; the growth of broadband internet usage and levels of capital spending on broadband network management systems; the timing of orders and manufacturing lead times; changes in customer order patterns or customer mix; insufficient, excess or obsolete inventory; increased competition in the broadband network equipment industry; dependence on the timely development and market acceptance of new product offerings and standards; rapid technological and market change; manufacturing and sourcing risks including dependence on key suppliers and key technologies; dependence upon indirect channel sales and resellers; factors such as business and economic conditions and growth trends in the broadband network equipment industry and in various geographic regions; global economic conditions and uncertainties in the geopolitical environment including the impact of regulation related to the internet and the delivery of internet services. Forward-looking statements are based on management’s current plans, estimates, projections, beliefs and opinions, and Sandvine does not undertake any obligation to update forward-looking statements should assumptions related to these plans, estimates, projections, beliefs and opinions change, except to the extent required by applicable law.

UPDATED : 2015-05-04 16:45:59