Sandvine OutReach Opens a Communication Channel With Subscribers

Waterloo, ON; October 1 2014 – Sandvine (TSX: SVC), a leading provider of intelligent network policy control solutions for fixed, mobile, and converged operators, today announced the latest version of Sandvine OutReach, a subscriber communications and interaction product.

Communications service providers (CSPs) have long sought ways to communicate directly with subscribers without negatively impacting their online experience. Sandvine OutReach provides operators with a powerful set of subscriber-friendly, device-agnostic tools to interact with subscribers to satisfy a range of use cases, including:

  • Usage Information: Keep subscribers informed about remaining or consumed quota or time in order to help avoid bill shock
  • Promotions: Offer new products or short-term promotions to subscribers
  • Brand Awareness: Make subscribers aware of the network provider for Wi-Fi hotspots and sponsored connectivity
  • Alerts: Contact subscribers infected with malicious software
  • Compliance: Address regulatory notification requirements (e.g., extreme weather alerts, amber alerts, etc.)

Sandvine OutReach is fully integrated with Sandvine’s Traffic Management, Usage Management, and Network Security products allowing alerts to be defined in SandScript, Sandvine’s event-driven policy definition language, and then triggered in real-time.

Unlike competing solutions that can only redirect users to a captive portal, Sandvine OutReach enables operators to interact directly with their subscribers through unobtrusive in-browser notifications or by triggering one-way notifications via SMS, USSD, or email. This interaction is achieved without inspecting or modifying the original content requested by subscribers.

“Operators need to effectively communicate with subscribers regardless of the device and application they are using. Sandvine OutReach provides operators with the ability to connect with subscribers on any device that has a web browser or that can receive a text message, and does so in a way that does not interfere with their current activities.” said Tom Donnelly, co-founder and COO, Sales and Global Services.


Sandvine’s network policy control solutions add intelligence to fixed, mobile and converged communications service provider networks to enable services that can increase revenue and reduce network costs. Powered by Sandvine’s Policy Engine and SandScript policy language, Sandvine’s networking equipment performs end-to-end policy control functions including traffic classification, and policy decision and enforcement across the data, control and business planes. Sandvine’s products provide actionable business insight, the ability to deploy new subscriber services and tools to optimize traffic while enhancing subscriber Internet quality of experience.

Sandvine’s network policy control solutions are deployed in more than 250 networks in over 90 countries, serving hundreds of millions of data subscribers worldwide, www.sandvine.com.

Rick Wadsworth
+1 519 880 2400 ext. 3503

Dan Deeth
+1 519 880 2232


Certain statements in this release which are not historical facts constitute forward-looking statements or forward-looking information within the meaning of applicable securities laws ("forward-looking statements") and are made pursuant to the “safe harbour” provisions of such laws. Statements related to the scope of deployment of Sandvine’s products by a specific customer and the potential revenue opportunity with any particular customer or in any market segment are forward looking statements. In addition this release may also reference certain orders that have not yet resulted in revenues for Sandvine and there is no assurance that such orders will result in revenue or the timing upon which such may occur. There may be conditions or other circumstances that may impact if and when such orders actually translate to revenue. Readers are cautioned not to place undue reliance upon any such forward-looking statements. Such forward-looking statements involve both known and unknown risks and uncertainties that may cause the actual results, performance or achievements of Sandvine to differ materially from the results, performance, achievements or developments expressed or implied by such forward-looking statements. These risks and uncertainties include, without limitation, changes in internal deployment strategies or plans by specific customers; the growth of broadband internet usage and levels of capital spending on broadband network management systems; the timing of orders and manufacturing lead times; changes in customer order patterns or customer mix; insufficient, excess or obsolete inventory; increased competition in the broadband network equipment industry; dependence on the timely development and market acceptance of new product offerings and standards; rapid technological and market change; manufacturing and sourcing risks including dependence on key suppliers and key technologies; dependence upon indirect channel sales and resellers; factors such as business and economic conditions and growth trends in the broadband network equipment industry and in various geographic regions; global economic conditions and uncertainties in the geopolitical environment including the impact of regulation related to the internet and the delivery of internet services. Forward-looking statements are based on management’s current plans, estimates, projections, beliefs and opinions, and Sandvine does not undertake any obligation to update forward-looking statements should assumptions related to these plans, estimates, projections, beliefs and opinions change.

UPDATED : 2014-09-30 16:31:07