Eastlink is Canada’s largest family-owned and operated telecommunications company, providing a range of communications, entertainment, television, and advertising services to residential, business, and public sector customers in Atlantic Canada, Ontario, Quebec, Alberta, British Columbia, and Bermuda.

Founded in 1970, Eastlink has the distinction of being the first cable company in Canada to enter the telephone market, and the first communications and entertainment company in North America to combine cable, Internet, and telephone service in a communications and entertainment bundle.

Powered by a state-of-the-art fibre optic and wireless network, Eastlink’s advanced services include Whole Home DVR, Video OnDemand, HD and 3D programming, High Speed Internet, competitive local and long distance telephone services, and exclusive locally-produced programming via Eastlink TV. 

The Challenge

Recognized as one of the fastest Internet providers in North America, Eastlink is committed to providing customers with the best possible wireless experience. Before selecting Sandvine, they were looking to enable and assure quality for their new Voice over LTE (VoLTE) service.

The Solution

To accomplish their VoLTE goals, Eastlink deployed Sandvine’s PCRF, the Service Delivery Engine (SDE)

The SDE enables a number of VoLTE specific use cases, including guaranteed quality of service (QoS) for voice calls. Additionally, when deployed as part of a complete Sandvine network policy control solution, the additional network intelligence gained enables the SDE to offer a number of additional use cases for operators, including measurement of quality of experience (QoE) for both VoLTE and over-the-top (OTT) services.

“As part of Eastlink's ongoing commitment to deliver the best possible wireless experience, our VoLTE deployment provides our customers with exceptional call quality and significantly faster call connection times,” said Matthew MacLellan, President of Eastlink Wireless.

Success Story: Eastlink Delivers High Quality VoLTE

Eastlink is committed to delivering the best wireless experience. That’s why they selected Sandvine’s Service Delivery Engine as the VoLTE PCRF to enable and to assure the quality of the Canadian communications service provider’s new Voice over LTE (VoLTE) service.

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Canada and Bermuda
Access Technologies
Fixed, LTE, WiFi
Fiber optic and wireless services for subscribers across Canada and Bermuda.

"Sandvine’s PCRF will play a key role in ensuring our customers enjoy a superior experience when making VoLTE calls."

Matthew MacLellan
Eastlink Wireless

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UPDATED : 2017-05-19 14:14:29