Product Owner, Use Cases
Location
Job Type
Department
Job ID
Dallas
Permanent
Analytics & Cloud
31585824456

The Opportunity
This position is for a Technical Product Owner role to manage a set of 'use cases' within the Sandvine Active Network Intelligence (ANI) portfolio. Sandvine’s solution produces very rich and accurate data which feeds valuable use cases for analytics, network optimization, revenue generation, and revenue assurance. The use cases come to life in our new ANI Portal. The underlying implementation spans the solution architecture and this role is responsible for making sure the intended use case vision comes to light when the various architecture pieces come together as a solution.

The role is a mixture of a technical leader with familiarity in the telecom space and one or more access technologies (mobile, fixed, cable, satellite), along with facilitation and program management skills. The candidate will work with the Marketing and Product Management organizations up front to understand and influence the use case vision and requirements. They will develop an understanding of how the use case functionality and outcomes create customer value and solve customer problems. They will then work with the various scrum teams, product owners, and architects on an end-to-end plan for the work. As the work progresses, the candidate will ensure all parts are moving and will lead resolution of issues between teams and functions.

A key component of the role is to ensure that the use case works in a customer environment and to get quality feedback from customer users. The candidate will build and manage a lead customer engagement plan with the support of scrum teams and the field deployment teams. They will help gather customer feedback and take any quality or implementation issues back to the scrum teams for rapid resolution.

In short, the role is accountable to ensure that we build great use cases as seen through the eyes of the customer! The candidate will need to learn specific use cases and will need strong foundational skills in telco software at a system level.

The Job

  • Work with the Market Segment Technical Specialists to understand the use case intent and value. The ultimate deliverable is a great use case that has clear customer value and is attractive, effective and easy to use/maintain
  • Lead scrum of scrums across the teams involved in a use case
  • Actively manage risks and provide status updates to management
  • Review use case progress at sprint demos and push the teams to ensure the vision for the use case is being realized
  • Lead use cases from concept to delivery; take full responsibility for successful launch with target customers
  • Lead definition of end-to-end use case testing; ensure the teams have proper test coverage
  • Develop and manage lead customer engagement plans whereby use case will be validated and we will get customer feedback
  • Work with the sales demo lab owner to make sure the use case is available for use and working properly


What Skills You Bring

  • Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent
  • Minimum 10 years of industry experience with 5+ years of technical leadership / Product Owner experience in telecom/networking domain
  • Must have past programming expertise in one or more of the following: C, C++, Web technologies, Databases, and/or Python, leveraging automation in networking, telecom or cloud-based systems
  • Telecom/Networking domain expertise (L1, L2, TCP/UDP, VoIP, HTTP, SSL, control / data plane, 5G, IoT)
  • Experience transforming business and customer requirements into use case definitions
  • Experience working with product owners and their teams to design and deliver quality use cases on time
  • Proven expertise in leading projects through all the process areas while effectively managing 3rd party vendors and cross-functional teams across multiple geographies 
  • Strong leadership, analytical and collaborative skills
  • Excellent communication skills and ability to effectively communicate at all levels
  • Self-actualized with strong multi-tasking abilities


The Company
Networks are evolving, and operators need to keep up. At Sandvine, we’re working with innovative customers who are looking to embrace change and constantly improve. By combining analytics, machine learning, and automation, we help hundreds of network operators around the world make their networks run simpler and smarter – all while exceeding their expectations.

As a Sandviner, you’ll take on new challenges, learn from industry leaders, and contribute to creative solutions as part of a growing team that is transforming the way the world runs networks.

What You Can Expect from Us

  • Competitive compensation plan
  • Benefits and vacation from day one
  • Flexible working hours – in some roles work from home
  • Employee development including training programs and mentorship
  • Career development and advancement opportunities
  • International travel opportunities (role-dependent)

 

Sandvine Applicant Data Protection Authorization

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While we're not able to reach out to everyone who applies, we will contact you if your skills and experience are a match for the role. Sandvine is committed to supporting a culture of inclusion. We welcome and encourage applications from all qualified applicants regardless of race, ethnic origin, religion, age, gender, sexual orientation, ability or disability.

Please reach out to our recruiters to begin a conversation about how we can ensure that you deliver your best work. You may also email our team at GTATeam@sandvine.com to begin a conversation about individual accessibility needs throughout the hiring process and support moving forward if you are successfully hired.

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