Lab Administrator (Contract)
Job Type
Job ID
Control Plane

Transform the way the world runs networks

The Opportunity

You'll get to work with state of the art technology, high-end servers, 100Gbps networking, and be immersed in virtualization technologies. As a member of our lab support team you’ll provide support to engineering and QA staff located throughout the globe. Sandvine provides a 24x7x365 Engineering Software Lab used by engineers and QA around the world to develop and test Sandvine products. You’ll use your excellent troubleshooting and investigative skills to resolve technical issues, and to communicate problems and solutions effectively.

The Job

You will work in our team environment, taking responsibility for support, including the management of defect entry, tracking, and escalation. Communication is key to this role as your opinion and ideas will be critical for the future development and operation of our labs as you will be a key individual relaying the thoughts and comments from our users.
Note: this is a one-year contract beginning fall, 2019.

What Skills You Bring

  • Strong interest and enthusiasm for computer hardware and networking (are you running any servers in your basement or in the cloud)?
  • Degree or diploma from a technical institute
  • Hands-on Linux experience
  • Excellent troubleshooting, investigative, and communications skills
  • Knowledge/Experience with any or all of the following would be a valuable asset:
  • Networking (specifically IP-related technologies)
  • Virtualization (KVM, VMware, PCI passthrough, etc.)
  • Programming and/or scripting, SQL databases, network traffic monitoring, or firewall technologies

About Sandvine

Networks are evolving, and operators need to keep up. At Sandvine, we’re working with innovative customers who are looking to embrace change and constantly improve. By combining analytics, machine learning, and automation, we help hundreds of network operators around the world make their networks run simpler and smarter – all while exceeding their expectations.

As a Sandviner, you’ll take on new challenges, learn from industry leaders, and contribute to creative solutions as part of a growing team that is transforming the way the world runs networks.

What Can You Expect From Us

  • Competitive salary
  • Casual & collaborative work environment
  • Flexible working hours and option to telecommute
  • Fun office space with frequent team events and on-site gaming
  • Complementary beverages all day, every day & on-site lunch options
  • Career development and advancement opportunities

Sandvine Applicant Data Protection Authorization

Thank you for your interest in Sandvine. In order to consider you for possible employment with Sandvine, we need to collect and process some of your personal data. Please read the following Sandvine Data Protection Authorization and provide your consent to collect and process your personal information for employment consideration.

Your data will be retained by Sandvine in our global recruitment system located in Canada for a period of five years. The information you are submitting to Sandvine is considered personal information and may be protected by worldwide data protection laws, including but not limited to the Canadian PIPEDA and the EU General Data Protection Regulation (GDPR). Sandvine takes data privacy compliance very seriously and is committed to compliance with all applicable privacy laws.

Sandvine requires your permission to collect, process, use, store, and share your personal information, as well as transfer this information to our recruitment system. Sandvine will not share, sell, or rent your personal information with or to third parties for their personal use without your consent. Access to your data will be strictly limited to Sandvine's Staffing Operations, Recruitment Personnel, Sandvine Hiring Managers, and relevant employees selected to conduct employment interviews. Any individual requiring access to your personal data as part of his/her job responsibilities is trained on data privacy laws and held accountable for compliance. For a copy of the Sandvine Privacy Policy, or for privacy-related questions, please email

By submitting your application, you acknowledge that you have read and agree to this authorization, including providing consent to collect your personal data for the purpose of potential employment or an internship with Sandvine. We will not be able to accept applications otherwise.

Thank you for your interest in Sandvine. While we're not able to reach out to everyone who applies, we will contact you if your skills and experience are a match for the role. Sandvine is committed to supporting a culture of inclusion. We welcome and encourage applications from all qualified applicants regardless of race, ethnic origin, religion, age, gender, sexual orientation, ability or disability.

Please reach out to our recruiters to begin a conversation about how we can ensure that you deliver your best work. You may also email our team at to begin a conversation about individual accessibility needs throughout the hiring process and support moving forward if you are successfully hired.