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Congestion Management with Procera's ScoreCard

In my role as a Solutions Engineer at Procera, I get to meet with carriers of all sizes and types (fixed, wireless, mobile, a combination of some, or all three) and they all are trying to find tools that allow them to measure their subscriber’s quality of experience (QoE). What they are finding however, is most of these tools are eye-candy-like...

Topics: Expert insights, Subscriber experience, Scorecard

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You can’t Manage Congestion without Scorecard

For 15 years, Procera has had the most scalable and sophisticated traffic management mechanism in the world in its PacketLogic solution. It is truly a work of art. We researched and developed algorithms for Advance Queue Management (AQM) and we built systems where millions of subscribers can have their own queue, or several queues, with several...

Topics: Quality of experience, Expert insights, Subscriber experience, Scorecard

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Subscriber Experience at DreamHack 2015

The moment I walked into DreamHack is something that I will always remember. I have been to events in the past where a lot of gamers and geeks find themselves in the same place, but never something of this magnitude. I was overwhelmed to see thousands of people from all over the world together in one place for one purpose: video games. In recent years the...

Topics: What were up to, Dreamhack, Maximizing qoe, Subscriber experience

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The Next BIG Thing

“This is big, really BIG!” That’s what Procera heard after we launched ScoreCard this week. The response has been phenomenal. ScoreCard is simplifying how carriers think about their network quality and even more importantly – think about it from a subscriber’s perspective. It’s simple in its sophistication and powerful in its ability to enable action....

Topics: What were up to, Quality of experience, Subscriber experience, Scorecard

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Network Neutrality: It is all about the Subscriber, right?

Today, the Network Neutrality rules go into effect for service providers in the United States. Much of the attention is focused on the “Bright Line” rules that were established and the Title 2 provisions, there was another fascinating part of the ruling that was not highlighted as much as it should have been.

Topics: Network neutrality, Expert insights, Subscriber experience, Scorecard

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Why Procera Created ScoreCard

When consumers go to purchase services from Broadband companies, it can be extremely confusing. Broadband, both mobile and fixed, is a product that people buy with next to no information about what level of service they will likely receive. It’s not like a hotel guide with a star-rating system – something like that prepares the consumer for the quality...

Topics: Quality of experience qoe, Expert insights, Subscriber experience, Scorecard

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What can RAN Perspectives be used for?

As announced today, Procera’s latest initiative, RAN Perspectives, is all about adding the RAN (Radio Access Network) view to Procera’s existing network intelligence, consisting of Service Awareness and Subscriber Awareness.

Topics: Location awareness, Quality of experience qoe, Ran perspective, Expert insights, Subscriber experience, Mobile network management

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From the Handset to the Internet: Enhancing the Subscriber Experience

Topics: Location awareness, Quality of experience qoe, Ran perspective, Expert insights, Subscriber experience, Mobile network management

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Do Your Job

Yes, I mean that in the Bill Belichick kind of context. Not that I know American Football very well, and couldn’t place Bill or his Patriots on any kind of map, geographic or by achievements. But his sentiment got to me, and it applies to the world of subscriber experience and internet experience in general too.

Topics: Network management, Expert insights, Subscriber experience, Mobile world congress, Operator management

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