Networks are designed and built to handle traffic when it is at its peak during the day. This means that most networks have plenty of capacity for traffic during most times of the day but can start to approach or go over capacity for the peak hours. It is likely that your network’s capacity will be hit somewhere in your network, some of the time. But do you know what hitting network capacity is doing to your subscribers’ experience?
Network scoring with a break down on network topology shows exactly where in your network you have bottlenecks along with the subscribers and the services that are impacted by reaching network capacity. Different services react differently to network congestion. For example, video services might have enough play-out-buffer to cope while Real-Time Gaming might be severely impacted immediately.
The worst scenario occurs when there is network congestion but the network is technically not at full capacity. This is common with miss-configuration of load balancing schemes or specific routing instructions not working properly. The network usage statistics reports will not show that the network is reaching full capacity usage, but the subscriber’s experience is impacted negatively all the same.
With Procera’s ScoreCard, operators will be able to view the subscribers’ scores aggregated by any of the network topology combinations, providing an actionable report on where network improvements are needed. Scores can be shown by physical locations, logically grouped by topology aggregation points as well as technology vendor or equipment type. ScoreCard will show deviations per each group defined and show the impact each brings to the subscriber’s experience. Find out more in the ScoreCard use case video on Peak Hour Topology below!
Check out the video below for more info. Want to learn more about ScoreCard? See a demo of the solution here:
|Hey operators. Procera here. We recently launched ScoreCard, the solution that changes the way broadband quality is measured and rated, because it's not only speed that matters. ScoreCard rates the quality your network is capable of delivering with a score from A to F in seven categories that matter to subscribers. All traffic is monitored all the time at strategic points in the network. Score perspectives are broken down by device, location, and network node, providing actionable insights into your network's performance. Imagine peak hour. One area in the topology of a cable network experiences poor web surfing crossed by high packed loss and ScoreCard gives a D rating. The video streaming services is not impacted as packet loss is not severe enough to impact the video play at buffer so it's still gets a B rating. However, real-time gaming receives an F as it is severely comprised by the network. ScoreCard breaks the performance metrics out in different topology areas of the network showing which nodes are problems and how the subscriber experience is impacted in that specific area. ScoreCard enables operators to see these imperfections in their network. With actionable insights at your fingertips ScoreCard gives operators the power to make informed decisions about how to deliver an improved subscriber experience and manage subscriber expectations. Procera ScoreCard, experience first.|
Topics: Expert Insights