Jonas has worked at Procera for almost 4 years and he is the interface between the field and the internal departments Product Management and Development for internal escalation and prioritization globally. Other than trying to travel as much as possible, he also trains muay thai, love craft beer and binge watch more TV-series than he would like to admit.
By Jonas Liifv - Global Escalation Manager December 17, 2014
PTAC (Procera Technical Assistance Centre) is the customer support organisation within Procera and the primary interface for our customers. It is important that we are visible and accessible to our customers so we can continually work on improving our services. Our goal is to provide our customers with the very best support in the industry. This is no small...
Topics: Expert insights
